Peggy-Sue Addiction Care provides help with addiction. With a team of addiction care specialists, we offer immediate help and advice. We provide referral support for specific treatments or residential admissions. We guide you or your loved one(s) throughout the entire process, from intake to aftercare. This is always tailored to the individual.
In brief, our services focus on the following key areas:
Residential admission in South Africa;
Interventions (as seen on TV);
Referral support for part-time treatment;
Advice consultations/addiction counselling;
Short-term or long-term guidance for the person with an addiction;
Short-term or long-term guidance for the family.
Our team comprises interventionists, a family counsellor, psychologists, an addiction physician, a psychiatrist, a social worker, lived-experience addiction counsellors and recovery companions.
To give you an idea of what to expect, we briefly outline the steps in an intervention and referral pathway:
Intervention pathway
Telephone pre-screening;
Intake consultation (with everyone involved);
Various follow-up consultations;
Documentation and (intensive) preparation;
Setting dates for the pre-intervention and intervention;
Project management and practical preparation;
The intervention itself;
Follow-up pathway (depending on the outcome of the intervention).
Residential admission (addiction treatment clinic)
Intake consultation with Peggy-Sue.
Follow-up consultation with the psychologist to obtain insurance authorisation;
Recommendation residential admission or outpatient treatment;
Family-system consultations (with the family if necessary)
Residential admission;
Safe-house pathway with aftercare – in partnership with reputable safe houses;
Choice regarding a recovery companion.
Reimbursement by your health insurer
Your treatment will only be reimbursed by your health insurer if you have a referral from your GP. Treatment at one of our clinics is only possible if the insurer grants authorisation. The admission is reimbursed under the basic health insurance package. Whether or not you have supplementary insurance therefore makes no difference.
Please note that an intervention pathway is not insured care. Any admission that follows is also not insured because we cannot wait for possible authorisation from the health insurer. Retrospective claims are not possible either.
Insurance excess
All health insurers apply a compulsory excess of at least € 385,- for adults aged 18 and over. You can ask your health insurer about the amount of your excess. An excess means that you pay the first €385,- of your healthcare costs yourself. If you have chosen a higher excess, the higher amount naturally applies.
